Reference
Useful Links
Quick access to all key links from across the training guide, grouped by topic.
Community Site
The main portal you will use day-to-day.
- Community Site Home — Log in to the Salesforce Community Site
- My Account — View and update your account details
- Knowledge Base — Browse help articles and guides
Mentees and Sessions
Access your assigned mentees and manage your sessions.
- My Mentees — View your assigned mentees
- My Sessions — View and manage your sessions
- Group Sessions — View group session records
- Calendar View — See your schedule at a glance
Availability and Absences
Set your working hours and record time off.
- Manage Time Slots — Set or update your availability
- Absences — Record illness, holiday, or other absences
Preferences
Keep your profile and preferences up to date.
- Update Games and Equipment — Update your games, equipment, and preferences
Support
Get help or report an issue.
- Support Home / Raise a Case — Submit or view support tickets
- Safeguarding Form — If you need to report a safeguarding concern please do so via this form. Do NOT log it through a support ticket.
Training Guide
A printable version of this training guide.
- Text version — this is a PDF version of this guide
Security
External guidance on staying safe online.
- NCSC Password Manager Guide — National Cyber Security Centre advice on password managers