But Why?
As MindJam has grown, the number of processes involved in mentoring has increased. This includes things like mentee profiles, mentor notes, attendance, timesheets, session details, and availability.
Right now, much of this sits across separate documents and systems in Google Workspace. Because these processes are not connected, information sometimes needs to be updated in multiple places, which can create extra work and make records harder to keep aligned.
Schools and local authorities are also placing greater expectations on how we manage information, maintain clear records, and provide reliable audit trails. Our current setup was not designed for this level of scale.
Salesforce brings these processes into one connected system. This helps keep information consistent, improves visibility across sessions, and reduces the need for follow-up emails and manual updates later.
We are not moving away from Google Workspace entirely. Tools like Google Meet and historic notes will still remain available.